You can count on us to keep your green bin clean!

Website & Service Policies

Very excellent job. They support charities & so do I. I have already recommended them to my neighbours.

Kempton, Dartmouth  ★★★★★

Satisfaction Guarantee

If you are not completely satisfied with your bin cleaning, please contact us within 24 hours of your service and we will happily return to re-clean your green bin at no charge.

Terms & Conditions

Access to Bin

The green bin will be cleaned on the day that it is emptied by the city. Please leave the green bin at the curb until the cleaning has been completed. In the event that the bin is not cleaned on the day that it is emptied by the city, someone from our team will contact you and ask to have it accessible the following day for a cleaning. Unless otherwise noted by the customer, we expect access to the green bin for cleaning. Inability to access and clean the clean the green bin may result in a cancellation fee.

Appointment Times

We do not set specific times to arrive, but rather arrive on the day that the city empties your green bin. We will arrive between 9 a.m. and 9 p.m. to clean your green bin.


Any green bin cleaning cancelled less than 24 hours prior to the scheduled appointment time will be subject to a cancellation fee in the amount of 50% of the said bin cleaning.

Payment Methods

Payments are accepted by Credit card only. Bin Buddy’s accepts both Visa and Mastercard.

Refund Policy

If you’re unhappy for any reason, you can cancel your service and your outstanding balance will be refunded, minus a cancellation fee. Our regular services are deeply discounted and it is possible that someone could take advantage of these prices and cancel their service after a one-time cleaning. The cancellation fee is the same cost as a one-time cleaning price plus a $15 service fee.


Any damage caused during a Bin Buddy’s cleaning must be reported and documented within 2 calendar days (48 hours) after the date of the original appointment. Please be advised that claims reported after 2 calendar days will not be considered.

Privacy Policy

We constantly seek to make improvements to the Site. As part of these efforts, we collect and analyze certain “Aggregate Information” (information that does not allow us to identify a specific individual such as demographic information, browser information as well as how about how visitors use the website.

When you visit our Site, we may collect various types of technical data. This data includes (but is not limited to) domain and/or Web browser information. We may track which Web site you visited before arriving at the Site and the Web site you link to when you leave the Site. We may also keep a record of which pages of the Site you visit, and how long you spend on each page.

We also use “cookies” and other technologies on the Site. Cookies are small pieces of information that our server places on a visitor’s computer hard drive to enable that person to more easily communicate and interact with the Site and to provide us with important information on how visitors use the Site. For example, we will place a cookie on a visitor’s computer when he/she visits the Site. The next time that person visits the Site using the same computer, our server will recognize the cookie and the visitor. We will also use cookies to collect information about a Member who visits the Site without signing-in (or who signs-out but continues visiting the Site.

Further, cookies and other technologies are used in email messages sent by our email delivery and marketing company and at our website to help us measure the effectiveness of our advertising and how visitors use our site. With respect to ads, information about your visits to this site, such as number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you. For more information about how to “opt-out” of these ad cookies, please click here.

Many Web browsers are automatically set to accept cookies. You may change your browser settings to either reject cookies or notify you when a cookie is about to be placed on your computer. Please note, however, that rejecting cookies while visiting the Site may result in certain parts of the Site not operating correctly or as efficiently as if they were allowed. Cookies must be enabled in order to register with the Site.

If you become a Member via an existing social media account such as Facebook or Twitter, we may also collect and use various types Aggregate Information as well technical data and profile information for that social media account and on file with that social media provider.